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Case Studies

Case Studies

Custom Research and Data Management

A provider of high-quality custom business intelligence data faced increasing demand and needed to clean its data warehouse, meet time-sensitive client deliverables and move forward with long-term planning and product improvements. Drawing upon past experience, Shore was able to understand the existing challenges quickly and able to develop an ecosystem of transferable resources and initiated multiple process and product improvements. The end result included clearly defined projects, improved research methods, increased productivity and data quality, dedicated project management, detailed reporting and the ability of the client to meet time-sensitive deliverables while maintaining a high-quality database, continuous improvement and forward momentum.

Secure Personal Medical Record Management

An entrepreneur with deep experience in the medical community had a vision for digitizing the segment in which he operated.Shore brought experience managing sensitive customer data, building business and consumer sites and incorporating a Rapid Application Development approach. Oversight from an onshore project manager ensured nothing was lost in translation as the visionary entrepreneur communicated use cases and business rules directly to the senior software architect, who in turn worked with engineers to translate this into code and workflows. The smartly-designed, secure site and app are positioned to revolutionize medical records management.

Arms-Length QA Testing

Shore served as a white-labeled development partner for a multimedia company. This included both database, as well as web and app-based development. The company instituted rapid development life cycles, requiring close interaction between Shore’s US-based project managers, its offshore staff and the client team based on Canada’s west coast.

Data Integration

A financial technology company bought a new market data feed with equity and fixed income content, including securities, issuers, investors, and holdings. The market data vendor had relatively good documentation, but little availability/accessibility to assist the client with integration. In addition, the client had limited resource availability, both on the technical and business fronts, to insure that the integration was a success. Shore not only managed the integration using onshore knowledge experts and project managers coupled with offshore developers, but Shore also added considerable value by working with the client to conceptualize various reports and derived analytics, as well as create the logic to implement and render the information. Shore also performed technical and business QA on the systems and helped map the vendor entities with the client’s proprietary entities(legal entities, counterparties, issuers, etc.) for seamless integration.

IT Augmentation

Shore served as a white-labeled development partner for a multimedia company. This included database and web / app-based development, with tight deadlines and requiring close interaction between Shore’s US-based project managers, its offshore staff and the client team based on Canada’s west coast.

Transition of IT Team

A global call center company was unhappy with existing offshore IT operations partner. Shore was able to create a solution that was turn-key, gave the client transparency and by using an onshore project manager, able to bridge all existing issues.

Competitive Intelligence Reporting

An ecommerce travel company sought to collect competitive intelligence for monthly benchmarking and quarterly strategic planning meetings. The company did not have in-house personnel or technology available. It had only high-level business requirements in their heads (i.e. no documented process). Shore evaluated the requirements, developed a solution and implemented the process.

Accelerated Content Expansion

A financial technology company sought to establish a highly-scalable content infrastructure, including research professionals and enabling technology. This infrastructure needed to be operational within a very short time span in order to support aggressive business development goals.

Unstructured Content Expansion

A leading financial technology company contacted Shore with a need to expand their an existing content set. Furthermore, the company wanted to organize existing content and normalize unstructured data. Finally, the company identified the lack of structure, process and documentation around current research practices as a significant business risk.

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