CASE STUDY
Data Collection & Processing
“Shore Group’s managed services allowed StarCompliance to scale critical functions to provide a high-level of service to our clients while keeping costs well below budget.”
Ed Vincent, COO
Leading RegTech Platform Keeps Global Firms Compliant
StarCompliance is a leading provider of compliance technology solutions. Trusted globally by enterprise financial firms in more than 83 countries, the STAR Platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations.
Through a configurable, 360-degree view of employee activity, STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency.
A Costly Challenge
StarCompliance needed to ramp up data processing and client implementations to grow the business, but both functions were getting very expensive and digging into their bottom line.
In order to maintain their lead in an increasingly competitive market, StarCompliance needed to reduce marginal costs while increasing production and implementation volume.
This is much easier said than done, as it involves optimizing processes, leveraging new technology, and onboarding new people.
Shore’s Impact
60%
Cost Reduction per Client
500%
Production Increase
123%
Increase in Client Implementations
Increased Volume Fuels Growth & Customer Satisfaction
StarCompliance didn’t have the resources they needed and knew it would take too long to do everything in-house. It was crucial to move quickly as the longer they maintained the status quo, the more money and opportunity were lost.
StarCompliance partnered with Shore Group to quickly grow their data processing, customer success, and professional services functions. Shore’s deep data security expertise was critical to ensuring StarCompliance’s sensitive data was processed securely as production volume increased dramatically.
In just 3 weeks, StarCompliance was able to flip bottlenecks into efficient processes fueling growth and customer satisfaction.
Efficiency & Volume Extend Market Lead
By partnering with Shore Group, StarCompliance was able to increase monthly production volume by 500% while reducing costs per client by 60%. In addition to the data processing gains, the newly streamlined processes and larger team were able to complete 123% more client implementations in 22% less time. This powerful combination of lower costs and increased production allowed StarCompliance to refocus key resources and budget on more strategic work, driving product enhancements and customer success.
These differentiators help StarCompliance deliver value more efficiently and effectively to clients and extend their leadership position in the marketplace.
To learn more about StarCompliance, visit their website.